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Delivery is within 7 working days .

We're sorry, but we DO NOT currently deliver to the Upper Egypt and Red Sea areas.

For everyone’s safety we do not accept cash on delivery, payment must be made online before your order is sent.

Our delivery is FREE for orders over EGP 1,000 - A delivery charge of EGP 50 will be applied for orders below EGP 1,000.

Returns Information:

If you change your mind, or there is a fault with your item, you can return it to any The Body Shop store in Egypt  within 14 days for an exchange or refund, provided you bring the receipt and the item is in it’s original, unused condition.  

In accordance with the Ministry of Commerce and Industry’s regulation governing the exchange and refund rights of consumers, customers in Egypt can exchange or refund purchased items within 14 days from the date of purchase, based on the following terms and conditions:

  • Exchange & Refund on Faulty items permitted within 30 days of purchase.
  • Exchange & Refund on Non-Faulty items permitted within 14 days of Purchase.
  • Returned items must be in their original condition and accompanied by a valid receipt. The receipt will be delivered with the item.
  • Goods purchased at reduced prices during sale or promotional periods can be Exchanged or Refunded during the promotion time only.

 

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